Looking for a property manager in Indy that you can trust?
Our team of experienced property managers provide the highest level of service in managing your property portfolio through prompt communication, property and tenant oversight, and maintenance coordination.
Property Management Service You Can Rely On.
What our property management service includes:
Rent collection through our online, secure tenant portal
Ability for residents to file maintenance requests directly through tenant portal as well as through call, text, or email
24/7 point of contact for maintenance calls, billing, and tenant concierge
All Intrigue tenants have our team's cell numbers – no unanswered questions or maintenance requests!
Owners portal with access to billing, earnings reports, and monthly statements
Year-end income/expense statement (1099)
Advanced reporting (Rent roll, move-in and move-out reports, cash flow, balance sheet, vacancy rate, etc.)
Maintenance coordination at below-market prices from Intrigue's dedicated contractor network with no added fees (all maintenance items on your property are treated as passthrough expense at Intrigue – no maintenance fees or markups!)
Legal compliance with all Fair Housing regulations and expertise in Indiana landlord/tenant law
Transition of property services
Coordination of move-out process, including move-out inspections and property turnover repair coordination
Security deposit withholding and distributions at the end of the lease
We coordinate all preventative and tenant-request maintenance that has been approved by the owner. Our property managers also handle all communications with tenants including rent collection, maintenance requests, and lease agreement violations.
10% of each month’s rent rate
(additional charges such as late fees, pet fees are passed through to owners in full)
** This rate is decreased to 8% if the owner has 10 units or more under Intrigue Property Management.
Properties We Specialize In
Our expertise extends to both residential and commercial properties. We manage all assets, from single-family homes to high-rise apartment buildings. Projects of any size are welcomed, and we work with clients in Indianapolis and beyond to customize their service packages.
With our extensive market knowledge and experience, we can rent, lease, and maintain your property to ensure you get the maximum return on your investments. Properties that benefit from our property management services include:
Commercial Properties, including office and retail
Who We Serve
We serve fine-tuning packages based on their budgets and property requirements. Operating on the principles of integrity, value, and customer service excellence, we provide personalized property management services to:
Real estate investors: Rely on our market insights and property management services to increase ROI.
Business owners: Maintain the value of your asset and keep tenants happy with our attentive team.
Homeowners: Keep your property in top condition and attract quality tenants with our comprehensive solutions.
Families: Let us manage your rental property and provide safety and comfort for all those that reside there.
We manage all billing operations, offering online access to your property’s financial performance and advanced reporting.
We provide tenants with access to a secure portal to make payments, view charges, and request maintenance.
We serve as the 24/7 point-of-contact for tenants for maintenance, accessible by phone, text, and email.
Repairs & Maintenance are always included.
We coordinate all repairs and maintenance, using our network of qualified vendors. Repairs & Maintenance is included in our Property Management services.
We coordinate all repairs and maintenance using qualified vendors. Repairs & Maintenance are included in our property management services.
Our team provides prompt and consistent updates to owners about the status of repairs at their properties and the ongoing maintenance schedule.
We provide owners access to Intrigue Property Management's dedicated network of quality vendors, contractors, and technicians to complete repairs at discounted rates.
General maintenance and repair rates will vary. Intrigue has partnerships with a network of dependable service professionals and vendors that offer our clients below-market pricing. Repairs & Maintenance are considered "pass-through" expenses. We never charge mark-up fees.
What’s the difference between Repairs & Maintenance and Project Management?
Repairs and maintenance include any repairs (routine or tenant-requested) of properties that were originally leased in move-in-ready condition by Intrigue Property Management. Project Management includes any repairs or upgrades that need to occur prior to the property being deemed as move-in-ready for a future resident.
Transition of Property.
When situations arise that require the residential status of a property to change, we are here to manage all of the details of the transition.
We're here during the transition. We represent the owner’s interests in securing a positive future for each of their properties, handling all communication with new and inherited tenants.
When purchasing a property with inherited tenants: we will onboard tenants (new lease agreement, rent payment setup) or facilitate the move-out or eviction of delinquent tenants.
If tenants once in good-standing become delinquent: Intrigue will deliver all appropriate notices of non-compliance and will help owners escalate to eviction if necessary.
For Inherited Tenants Only (this will not apply to current tenants that Intrigue Property Management originally placed): For the onboarding of inherited tenants (whom Intrigue Property Management has had no previous relationship with) each unit will receive one free hour of Transition of Property efforts from our Operations Team. After that, a $40/hour Transition of Property fee will be billed for any additional time our Operations Team spends onboarding (or evicting) the inherited tenant.
Tenant Screening & Leasing Service
At Intrigue Property Management, we utilize industry-leading leasing techniques, including a thorough screening and background check on each applicant.